FAQ

Will these products work for straight hair, too?

Absolutely! I chose to include ‘Curly’ in the company name to signal others like me who have textured hair but also want to be environmentally-conscious consumers. That being said, our products are for EVERYONE- Curly, Straight, Wavy, and Kinky! I'd love if you read more about this here

Do you offer returns or refunds?

Due to the nature of our products, we do not offer returns/refunds. If there was an issue with your order please email us at contact@consciouslycurlyco.com and we will do our best to make it right. 

When will my order be shipped?

Most orders are processed within 3-5 business days of being placed. 

During peak or very busy times, processing may take 5-7 business days. 

Please see our shipping policy here for more information. 

Do you offer free shipping?

We offer free shipping occasionally for promotions! Follow us on IG, or sign up to our Newsletter to stay in the loop! 

Please see our shipping policy here for more information. 

Do you offer refills?

Yes. You may select a refill option when choosing your product.

Do you ship internationally?

Yes! We are happy to announce we are available internationally. 

Please see our shipping policy here for more information. 

Are these products vegan?

Yes. Our products contain no animal products or bi-products. We do not test on animals, or buy our supplies/ingredients from companies who test on animals.

Are these products zero-waste?

Consciously Curly Co. is low-waste, and always striving to do better. We cannot say we are zero-waste as we use plastic pumps, spray nozzles, and rubber dropper caps. Everything else, however comes in recyclable glass, aluminum, paper, or cardboard. You may choose no pump or spray nozzle to make your order zero-waste if you already have one, or feel you don't need one. We use recycled materials for shipping. We use recycled labels for any packaging that wont get wet. More on this here

Do you have unscented options?

Yes, we do offer unscented options. While our fragrance oils are considered natural, and are free of phalates, parabens, alcohols, formaldehydes, etc. we have unscented options available for those with sensitivities.

Are these products organic?

Consciously Curly Co. is not 'certified organic'.