FAQ

Absolutely! I chose to include ‘Curly’ in the company name to signal others like me who have textured hair but also want to be environmentally-conscious consumers. That being said, our products are for EVERYONE- Curly, Straight, Wavy, and Kinky! I'd love if you read more about this here. 

Due to the nature of our products, we do not offer returns/refunds. If there was an issue with your order please email us at contact@consciouslycurlyco.com and we will do our best to make it right. 

Most orders are processed within 3-5 business days of being placed. 

During peak or very busy times, processing may take 5-7 business days. 

Please see our shipping policy here for more information. 

We offer free shipping occasionally for promotions! Follow us on IG, or sign up to our Newsletter to stay in the loop! 

Please see our shipping policy here for more information. 

Yes. You may select a refill option when choosing your product.

Yes! We are happy to announce we are available internationally. 

Please see our shipping policy here for more information. 

Yes. Our products contain no animal products or bi-products. We do not test on animals, or buy our supplies/ingredients from companies who test on animals.

Consciously Curly Co. is low-waste, and always striving to do better. We cannot say we are zero-waste as we use plastic pumps, spray nozzles, and rubber dropper caps. Everything else, however comes in recyclable glass, aluminum, paper, or cardboard. You may choose no pump or spray nozzle to make your order zero-waste if you already have one, or feel you don't need one. We use recycled materials for shipping. We use recycled labels for any packaging that wont get wet. More on this here. 

Yes, we do offer unscented options. While our fragrance oils are considered natural, and are free of phalates, parabens, alcohols, formaldehydes, etc. we have unscented options available for those with sensitivities.

Consciously Curly Co. is not 'certified organic'.